Building Web Communities

Testimonials and Kudos

Here's how clients describe Matt Carroll and his work:

I so appreciate the effort that you put into the email newsletter, which has never looked better. It’s just beautiful. The quality of your writing is fantastic. And of course your management of our Google AdWords, and your willingness to take on more all the time. Matt, it’s great to have you as part of the team.
- Richard Nantel, Brandon Hall Group

I don't know what I would do without Matt Carroll. He has done a super job and deserves much of the credit for the success of the Customer Think community.
- Bob Thompson, Customer Think

Thank you for all of the work and patience you've given us over the years. Your work is top notch. We're selling gear off the website to customers as far away as Puerto Rico. I feel like sending you an unsolicited check to say thanks. You kick &%#!
- Scott Kromling, Alternative Surf

Thank you for being both brilliant and easy to work with. Both of those things are just great! We look forward to your contributions in 2011.
- Brandon Hall, Brandon Hall Group

Thanks so much for the fabulous job you did on our website! It's wonderful. We have gotten tons of positive feedback about it from colleagues and volunteers.
- Regina Neu, Big Brother and Big Sisters of San Francisco and the Peninsula

Here's what their customers say about Matt Carroll's work:

The new layout and format is terrific. You have created a much more usable application. It is refreshing to observe that a business which speaks to customer satisfaction, actually listens to their customers' feedback (i.e. practice what you preach).
- Joe McFarland

Your site is about the most complete I've seen. Great design and attention to detail.
- Jacques Werth

Your discussion groups and newsletters have been extremely beneficial for us, as is your non-intrusive and communicative (seemingly) one-on-one relationships with your subscribers.
- Haris Chaudhry

Your web pages are superlative! They make it easy to FIND real-world Six Sigma information. Your work to keep the web pages easy to navigate, concise and well organized is a reflection of your leadership position.
- Jack Sadoway

I am overwhelmed—your services on CRM are absolutely fabulous. You CRM Insights and the CRM Discussion Groups are by far the most professional exchanges that I have found on the Internet on any subject. It is understandable why you have grown so quickly.
- Norman Bodek

What a wonderful gift! Your simple application has improved my "30-second commercial" with only a 20-minute investment. A heartfelt thanks to you.
- Kathy McQueen

The clarity of your website is fantastic, the navigation and content a breath of fresh air.
- Robert N. Walker

I love your website it is very beautiful.
- Ellen Woodruff












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Testimonials and Kudos

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